Monday, October 27, 2008

Tracy versus Midas

I don't think of myself as a person with a chip on her shoulder. I don't go through life feeling like the world doesn't treat me right because of my identity as a woman or as an Asian woman. I am a bit paranoid, however, whenever I take my car in to get fixed.

My car has been racking up some problems: the rear left blinker hasn't worked since July, I needed to get my oil changed, and I have a feeling the O2 sensor is not working as efficiently as it should. I took my car into Midas this weekend and hoped for the best. After an hour, I was sitting in Subway next door when I get a call from the mechanic. "I have some news for you," he says, then proceeds to list a bunch of services my car needs with the final price of about $200.

Crap. My first thought was that they probably saw me and thought one word: woman. Knowing that my car-knowledgeable friend Gehr was only a phone call away, I replied without skipping a beat "okay, I need you to list again what exactly needs to be serviced and how much it is costing me." I interrupted him often, asking him to distinguish between labor costs and material costs. Having clearly taken him by surprise, his tone of voiced changed completely. I told him I wanted to go to the shop in person before signing off on any services. "Yes ma'am," he answered. "We'll be waiting for you."

A phone call later, turns out I didn't need half the services that were suggested. I go in, tell them firmly what I wanted done and what I didn't need done. I ask him how much longer before my car is ready. "Well, we need to get a new air filter for you...that may take about an hour." I looked him evenly in the eye, "Do I really need a new filter?"

"Well ma'am, I guess it wasn't that dirty."

"Could it last another 3000 miles?"

"I suppose it can... yes, you'll be fine until your next oil change."

Bam, another $16 bucks saved. Final amount spent: $50. Tracy wins this round, Midas!

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